It's time for the latest NENA E-News!
Your source for news, resources, and advocacy
for your Employment Network (EN).
New NENA Logo
Operations Interest Group Update
News to Know
Social Security Update:
Save Your Place in Line with Mobile Check-In Express!
Our Mobile Check-In Express feature makes it easier for your clients to check in if they must visit an office.
To use Mobile Check-In Express, your clients can scan the QR code located at the local Social Security office they’re visiting. This will allow your clients to check in for:
For Mobile Check-In Express to work, they must be at the Social Security office and have their mobile location services on. They should also make sure they’re using the latest version of their internet browser. The service is most compatible with Safari, Google Chrome, Microsoft Edge, and Firefox. Your clients will also want to:
We encourage your clients to use Mobile Check-In Express for any office visits.
October 24, 2023
The Social Security Administration (SSA) started processing the EN portion of the October 2023 ePay file today. SSA will place an announcement in the Ticket Portal.
Please see ePay reminders below:
Please contact the EN Payments Helpdesk with any questions at ENPaymentsHelpdesk@yourtickettowork.ssa.gov
October 24, 2023
The Social Security Administration (SSA) provides routine reminders to Employment Networks (EN) regarding Personally Identifiable Information (PII) in accordance with their Ticket Program Agreement (TPA), Part III, Section 8.E. Safeguarding PII (protection of confidential information) is a contractual obligation for all EN Organizations. Anyone with authorized access to PII in association with the Ticket to Work Program must follow basic security measures in their day-to-day operations.
It is the responsibility of everyone performing work on behalf of the Ticket to Work Program to protect the PII of Ticketholders assigned to that EN. If an individual working for the EN does not have suitability clearance from Social Security, they do not have permission to listen to, be informed of, or otherwise access Ticketholder information.
If an EN does not adequately safeguard PII from loss, theft, or disclosure, the individual who discloses the PII (and, potentially, others at the EN) will face disciplinary action. For consequences associated with a PII violation, please refer to the Quarterly Personally Identifiable Information (PII) Reminder sent on September 5, 2023.
Become a Member
The National Employment Network Association (NENA) was launched by leading employment networks who know what you want from an association — because we want it too! We’re here to give you what you need to succeed:Join Today!
Created for You by Your NENA Board
Have a Question? Ask us!