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NENA Interest Areas 

NENA's Interest Areas provide an excellent opportunity for NENA members to continue fine-tuning the Ticket to Work Program. If you haven’t joined yet NENA, click here to complete the Membership application and select your preferred areas of interest as part of the membership application.

NENA’s Interest Areas meet regularly or host special meetings as needed . Please know that all meetings and events are chaired by NENA Board Members and ALL NENA members, regardless of membership type, are invited (and encouraged!) to participate in all NENA events.

If you are already a NENA member, and would like get involved in any of these areas of interest, simply send an email to us at: admin@nenaticket.org. NENA will contact you about working together with other NENA members on projects that may also put you in touch with Social Security Administration or State vocational rehabilitation (SVR) agencies, or Ticket Program contractors.

Marketing & Outreach to Customers

Marketing & Outreach to Customers

Collaborate with key Ticket Program stakeholders (SSA, TPM/Maximus, SVR, etc.) to leverage existing marketing material and develop new materials. Monitor, evaluate, and advise on target marketing strategies such as Beneficiary Direct Marketing program, and “robocalls” promoting the Ticket Call Center to SSA disability beneficiaries.

Operations

Operations

Continually improve and streamline EN payment process, engage in these activities: collaborate with SSA and the Ticket Program Manager (TPM) to monitor and evaluate EN Payment procedures, ongoing dialog with SSA and TPM regarding timely payments, monitor EN payment status report to ensure information is complete and useful, and comment/collaborate with SSA whenever the Ticket Program implements new requirements or procedures affecting EN operations. Participate in and evaluate Proof of Concepts.

  • Meeting Schedule: 1st Thursday, bi-monthly at 3:00 pm Eastern (odd-numbered months only)

  • Co-chairs: Jan Dabroski and Rachel Hoffman

  • Contact: Jan Dabroski at jand@cpwd.org and Rachel Hoffman at rachel.hoffman@thechoicegroup.com

Policy & Legislative

Advocacy

To work with SSA and other relevant organizations to identify Ticket to Work issues, collect information, and develop recommendations to present to the Board on actions to be taken. Follow-up on Board decisions as appropriate (to include distributing information, preparing newsletter articles, and developing proposals/position papers). To be available, as requested, to meet with and provide information to congressional staff on pertinent issues.

Training & Development Opportunities


Training & Development Opportunities


To provide ongoing training and development opportunities for ENs, SVRs, AJCs and their staff to grow, sustain and streamline business practices and services.

Annual National Training Conference- Evaluate effectiveness of prior year’s Annual National Training Conference, and lead development and delivery of current year’s conference.

Ticket Talk with Q&A- Provides a platform for brief trainings relevant to EN business practices, updates from SSA national EN calls and forum for open Q&A with discussion. 
  • Meeting Schedule:  3rd Tuesday of each month at 2:00 pm Eastern
  • *In the event of a conflict with the SSA's All EN call, this meeting will move to 3:00 pm Eastern (currently scheduled for August and November).  
  • Co-chairs: Amy Wallish, Brenna Schaefer
  • Contact: Amy Wallish at amy.wallish@fullcircledc.com, Brenna Schaefer at brenna.schaefer@hawkeyecollege.edu
Quarterly Training Teleconference- To provide quarterly trainings to members about different Ticket to Work topics.

VR/EN Partnership Plus


VR/EN Partnership Plus

Monitor, evaluate and share information with NENA members on SVR/EN/AJC Partnerships. Promote best practices in this area. Collaborate with Partnership Plus activities led by SSA, State SVRs and national SVR organization (including CSASVR) on the experience of NENA members.


  • Meeting Schedule: 4th Thursday, bi-monthly at 2:00 pm Eastern (odd-numbered months)

The National Employment Network Association (NENA) serves Employment Networks (ENs), American Job Centers (AJCs), State Vocational Rehabilitation Agencies (SVRAs) and other Stakeholders involved in the Social Security Administration's Ticket to Work and Self-Sufficiency Program.

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